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News & Activities

Monday, December 12, 2016 Webmaster News & Activities 2033
Minister of Telcom & Information Technology, His Excellency Gulaidan M. Gulaidan paid an inspection visit to TeleYemen headquarters, Monday 12.12.2016. During his tour to TY departments and divisions, he was debriefed by TY CEO, Dr. Ali Nagi Nosari, on TY telecom and Internet services, YahClick. The Minister met TY leaders, the CEO, DCEO, and Chief Officers.
Saturday, March 11, 2017 Webmaster News & Activities 1855
TY top management held a honoring event for the community-based organizations and human relief foundations which partook in TY-funded Emergency Relief Project-2 for IDPs. The project package included 10,000 food baskets to be delivered to IDPs in 12 governorates (Sana’a, Aden, Al Dhale’e, Amran, Ibb, Taiz, Saada, Hodeidah, Dhamar, Abyan, and Hajjah) at an amount of Yr.

Call Center

Here you can find any possible answers to your questions

TeleYemen's Customer Service Center assist customers by providing a single point of access for information of customers queries and / or complaints. By dialing 153 customers will be connected to our IVR (Interactive Voice Response) system. By following a series of voice prompts, the caller can learn about any of our services, gain information about his account and have his/her enquiries or complaints answered. If further information or assistance is needed, call center agents may be contacted by pressing zero (whilst connected to the IVR system).

The Center offers the following main supports to customers:

  • Information on TeleYemen services.
  • How to obtain services.
  • Cost of services.
  • Terms and conditions of services.
  • Balances & general enquiries of customer's accounts.
  • Assistance with general enquiries and complaints.
  • Details on TeleYemen branches and offices.

Other Service Numbers:

  • 152 Connect international calls via operator.
  • 155 Answer customers enquiries about international codes.
  • 170 Receive customer complain about bypass calls.

Life Chat

TeleYemen's Customer Service Center assist customers by live chat during working hours. Fell free to chat with us any time.

Life Chat

TeleYemen's Customer Service Center assist customers by live chat during working hours. Fell free to chat with us any time.

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Ticketing System

TeleYemen's Customer Service Center assist customers by providing ticketing system that assist clients to follow their issues.

Ticketing System

TeleYemen's Customer Service Center assist customers by providing ticketing system that assist clients to follow their issues.

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Call Us

TeleYemen's Customer Service Center assist customers by providing a single point of access for information of customers

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155 or 153

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